[arg_discuss] Software for managing games/events/player communication

[Andrea Phillips]

It's my understanding that most very intensive player-tracking
software is written in-house, even today. I've worked indirectly with
Meteor Solutions for social media metrics; but I couldn't tell you if
they're pricy or not. It's my understanding the Fourth Wall Studios
has some pretty fantastic technology they use for their Rides; I don't
know if they're willing to license out to others, but it might not
hurt to ask.

Aside from that, Transmedia Storyteller is cloud-based software
intended to do transmedia-ish things, but I'm not sure what their
capabilities are: http://www.transmediastoryteller.com/

There are a couple of other tech startups working on similar projects,
but I'm not sure what they all are off the top of my head. It's worth
Tweeting to the #transmedia tag when everyone wakes up on Monday for
more suggestions.

On Sun, Nov 7, 2010 at 12:54 PM, David Flor <dflor71 at gmail.com> wrote:

> I'd be curious to see what more you find, because everything I've used up to

> now I pretty much wrote myself. That includes everything from email delivery

> to event-driven notifications on any of the "in game" websites (for example,

> I get emailed with every password they try on my login pages, even if its

> wrong) to using Twitter API integration for timed postings.

>

> Internally of all the elements you list I've used Comindwork and it's worked

> really well for planning. I haven't used it for an active game yet, though.

>

> Tnx & Rgds...

> David Flor - dflor71 at gmail.com

> President, Darklight Interactive - http://www.dlimedia.com/

> "Omne ignotum pro magnifico"

>

> On 11/7/2010 10:18 AM, Kim Plowright wrote:

>>

>> Hello

>>

>> I'm having a bit of a poke around trying to find useful bits of

>> software / cloud applications for folk making ARGlike things.

>>

>> I've had a look back through the list archives which tends to point to:

>>

>> Scriptwriting / Storyplanning software:

>>

>> Word / Excel

>> Celtx  - http://www.celtx.com/

>> Scrivener -  http://www.literatureandlatte.com/scrivener.php

>> Final Draft -  http://www.finaldraft.com/

>> FiveSprockets -  http://www.fivesprockets.com/fs-portal/

>> Storyist -  http://storyist.com/index.html

>> Novamind -  http://www.novamind.com/

>> Tinderbox -  http://www.eastgate.com/Tinderbox/

>> With more listed here; http://www.literatureandlatte.com/links.php

>>

>> Project Management/Coordination Software:-

>>

>> Basecamp - http://basecamphq.com/

>>

>>                                            ProjectPier -

>> http://www.projectpier.org/

>> CoMindWork -  http://www.comindwork.com/

>> OpenAtrium -  http://openatrium.com/

>> Yammer -  https://www.yammer.com/

>>

>> These are all great for internal team coordination, and for planning

>> the story, but there's a piece that seems to be missing from this

>> suite: running the experience.

>>

>> Broadly, I think this is 'things which help manage communications with

>> players and time-sensitive cross-platform content rollout.'

>>

>> The sort of use cases I'm after are:-

>> - associating a player with a facebook id, twitter id, mobile number,

>> and being able to track all of their interactions with the game in one

>> place.

>> - Smart use of external APIs to publish once to many places, and

>> aggregate responses centrally

>> - being able to send an SMS message to multiple players from a central

>> point

>> - being able to store story content objects centrally, and manage

>> player progress through those objects: sending the right

>> email/SMS/tweet at the right time, from the right character

>> - cue tracking during live events: team notifications, progress

>> tracking, content release

>>

>> I suspect that there are tools out there that do this sort of thing,

>> but I don't know about them (I'm SURE that the social media marketing

>> crowd use them all the time!). I've used Cover It Live

>> http://www.coveritlive.com/ to run a live event in the past, for

>> instance. I'm fairly sure that someone announced they'd created

>> something like this here on the list, but my email search foo is

>> failing me.

>>

>> So - my questions...

>>

>> - Does anyone know of any products designed specifically for

>> transmedia/arg/crossplatform/social storytelling?

>> - Have you experience of using them? Good? Bad? Indifferent? What were

>> the catches? What did they do well?

>> - If you've bodged this kind of thing together from existing tools in

>> the past, what different things have you used?

>> - Have you used any tools that helped you manage the realworld-online

>> bridge successfully?

>>

>> Hopefully this is useful stuff to share on the list, too!

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>>

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-- 
Andrea Phillips
http://www.aaphillips.com
Twitter: @andrhia * Skype: Andrhia
Words * Culture * Interaction