[Coco] torn on getting a coco...

[Boisy Pitre]

On Dec 14, 2008, at 2:39 PM, Michael Robinson wrote:

> The total would be $90.  I'm not sure what point you're trying to make
> by asking such a basic question.
>
> WRONG!  It is $120 after shipping and testing are tacked on.

Sorry I failed your quiz.  So it's $120.  Again, what is your point?

>> Surely you realize that a Linux system would represent a better value
>> for your money given your list of requirements.  I'm not sure what
>> the
>> point of this post is.  Is it to point out how expensive a hobby like
>> the CoCo can be vis-a-vis modern commodity computing?  That's a no-
>> brainer that I think everyone here appreciates and understands.  Is
>> it to criticize Cloud-9's pricing policy?  Others have made it
>> abundantly clear why prices are the way they are.
>
> So cloud-9 is about making money off of morons who see the COCO as a
> hobby, or am I misunderstanding what you are saying.

Others on this list have already answered this troll of a question.

>> If you really are torn between a CoCo and a Linux system, then I  
>> think
>> you may be missing the point of why Cloud-9 is in business and what
>> expectations of the vast majority of our customers hold.
>
> Let's see, my nephew likes the COCO3 and is interested in programming
> it.  He is not necessarily interested in Linux where getting him a
> full blown modern computer might not be popular.  Part of me says just
> get him a COCO, but the other part of me says that this means doing
> business with cloud-9 which I have had problems with before and am
> having problems with currently.  The products seem to be of good
> quality, but the customer service is zero.  When did people decide
> that the COCO will never have a future that involves a modern
> successor and why should they?  Tandy won't make one, but the
> dragon wasn't made by Tandy and it saw some success.  The PC doesn't
> fill every niche, look at the plethora of gaming systems.  The
> problem with gaming systems, for the most part, is that you can't
> program them.

There's a sign I've seen behind the counter at certain business  
establishments that basically says: "The price of our items are  
dependent upon customer's attitude."  In spite of the rather rude  
emails that you sent when asking for help with DriveWire, I made it a  
point to send you a replacement floppy disk when your defective floppy  
drive screwed up your original.  Yet you have the gall to come on this  
list and complain about our customer service?  Frankly, you represent  
the worst kind of customer: one who complains no matter what is done  
to appease you.

To be clear: Cloud-9 is a fun side business for Mark and I.  As a  
monetary venture, it has its rewards but doesn't compete in any way  
with our day jobs, and as such, we have the discretion to deal with  
customers who are kind, courteous and truly appreciative of the  
services and products we offer.  Rude and overly demanding customers  
will quickly find themselves on their own, as you have.